what is being done

What is being done, is an indication of what isn't being said.

Exploring the skill of perceptive observation; understanding that communication isn't simply words, but actions and interpreting actions which is often as important as active listening and asking questions

In this session, I will work to identify ways we can become more perceptive; picking up on cues from our peers, trusting our intuition and looking for "symptoms" that lead to the real issues or points of conflicts. 

Use this session for: problem solving, crisis management and relational management training opportunities.